13-STEP CREMATION PROCESS

We have developed the most rigorous set of operating policies and procedures in order to maximize our level of quality and minimize the potential for human error. Throughout each stage of the cremation process, positive identification is assured. In addition, we allow only our own certified professionals to operate our cremation equipment. Our cremations are performed in our funeral home, so your loved one never leaves our building. If you have any questions about our procedures, we would be glad to discuss it with you at your convenience.

1. Attach an identification tag on the deceased as soon as we return from the first call.
2. Family identification of the deceased. (Unless refused)
3. Take digital fingerprint of the deceased.
4. Create cremation checklist:
5. Full name of deceased
6. Date of death
7. Funeral home case #
8. Cremation ID #
9. County cremation permit #
10. County of death
11. Date & time of cremation
12. Urn type
13. Special requests/notes
14. Check the cremation checklist. Included on the Checklist:
15. Authorization signed?
16. Has family identified the deceased?
17. Have you taken a fingerprint?
18. Does the family want to view the cremation?
19. Have all items been removed that has been requested by family (jewelry, etc.)?
20. Pacemaker removed (if applicable)?
21. Identification tag on deceased? ID tag includes:
22. Deceased full name
23. Date of birth
24. Date of death
25. County and state of death
26. County cremation permit #
27. Social security #
28. Service #
29. Funeral home name
30. Disposition
31. Cremation ID metal disc with the deceased?
32. Have all special requests been granted?
33. Crematory ledger filled out?
34. Cremated remains placed in urn (selected by the family)?
35. Signed cremation certificate and notarized?
36. Photocopy of the cremation certificate after signed and notarized?
37. When cremains are picked is the (family specified) person getting the cremains?
38. Cremation operator’s name?
39. Cremains should be released to ______________________________
40. After the deceased is placed in cremation container, we label the container
41. Before turning on the crematory we fill out the crematory ledger
42. Cremation #
43. Full name of deceased
44. Date of death
45. Date & time of cremation
46. County cremation permit #
47. Service #
48. Cremation technician signature
49. Any Jewelry/personal items to be removed?
50. Special instructions
51. Our certified cremation technician then makes sure that the paperwork, tag, name on the cremation container, and metal disc all match.
52. Upon turning on the Retort (Crematory), we log the deceased information into the retorts computer. It is stored in the crematory’s computer memory and downloaded periodically into a secured location.
53. Deceased name
54. Cremation #
55. The body is placed in the cremation chamber along with the metal cremation disc (with their assigned cremation # on it). The cremation checklist is placed in a designated spot beside the crematory.
56. Following the cremation, we place the cremated remains into the selected urn. The identification tag and the metal cremation ID disc are attached with the cremated remains inside the urn.
57. We verify the designated person selected by next of kin on the cremation authorization is the one picking up the cremated remains.
58. We have the person (selected by the family) sign a receipt of the cremated remains.